24 Hour ServiceStettler (403) 742-3422Castor (403) 882-3141Coronation (403) 578-3777

Parkview Stettler Funeral Home

When a Death Occurs

A compassionate guide for your first steps.

The loss of a loved one is an indescribable experience. In the quiet, heavy hours following a passing, even the simplest decisions can feel overwhelming — and you do not have to face them alone.

At Parkview Stettler, we provide steady guidance and gentle support, helping you navigate these immediate first steps with grace.

Immediate steps

Where the passing occurred determines what happens first. We are available around the clock to help once you are ready.

At home or a place of business

If your loved one was not under hospice care, call 911 immediately. Emergency services will coordinate with the medical examiner to follow the necessary legal protocols. Once the examiner provides a release, our team can bring your loved one into our care. If the passing occurred under hospice care, notify your hospice representative — they will guide you through their procedures and help coordinate next steps.

At a care facility

Whether at a hospital, nursing home, or hospice facility, staff will notify the proper authorities and reach out to you. If you have chosen Parkview Stettler as your funeral home, the facility will contact us directly. We will arrange a time to meet with you — in person or by phone — to discuss your wishes and begin the transition of your loved one into our care.

We handle the complexities

Once the initial legal requirements are met, your Parkview Stettler funeral director becomes your dedicated advocate — so you can focus on your family.

Documentation

Securing the death certificate and all necessary legal permits on your behalf.

Transportation

Providing professional transportation and dignified care of your loved one.

Coordination

Assisting with employers, insurance providers, and government agencies so every detail is handled.

We recommend meeting with a member of our team within 24 hours to begin making arrangements. While this may feel daunting, we have walked this path with many Stettler families — we are here to ensure every detail is handled with meticulous care.

Information and documents

Information for documentation

  • Full legal name and home address
  • Date and city of birth
  • Parents' names (including mother's maiden name)
  • Occupation and marital status
  • Social Insurance Number (SIN)

Helpful documents

When you are able, gathering these items helps streamline the administrative process.

  • The Last Will and Testament
  • Life insurance policies
  • Any existing pre-planning or cemetery plot documents

Crafting a meaningful tribute

If your loved one did not have a pre-arranged plan, we will work together to design a service that reflects their unique story. We will guide you through burial and cremation options, choosing the right setting at our Stettler Chapel, and drafting a personalized obituary for the community.

Personalization is where their story lives. We want to know about their passions — their favourite music, their hobbies, their unique path. These details allow us to create a farewell that truly honours a life well-lived.

We are here — day or night

Call us anytime. We will begin the process of bringing your loved one into our care and guide you through every step with compassion.

Or call us directly at (403) 742-3422